Original article
Clinical practice management
Quality Measurements in Radiology: A Systematic Review of the Literature and Survey of Radiology Benefit Management Groups

https://doi.org/10.1016/j.jacr.2015.06.038Get rights and content

Abstract

Purpose

As the US health care system transitions toward value-based reimbursement, there is an increasing need for metrics to quantify health care quality. Within radiology, many quality metrics are in use, and still more have been proposed, but there have been limited attempts to systematically inventory these measures and classify them using a standard framework. The purpose of this study was to develop an exhaustive inventory of public and private sector imaging quality metrics classified according to the classic Donabedian framework (structure, process, and outcome).

Methods

A systematic review was performed in which eligibility criteria included published articles (from 2000 onward) from multiple databases. Studies were double-read, with discrepancies resolved by consensus. For the radiology benefit management group (RBM) survey, the six known companies nationally were surveyed. Outcome measures were organized on the basis of standard categories (structure, process, and outcome) and reported using Preferred Reporting Items for Systematic Reviews and Meta-Analyses guidelines.

Results

The search strategy yielded 1,816 citations; review yielded 110 reports (29 included for final analysis). Three of six RBMs (50%) responded to the survey; the websites of the other RBMs were searched for additional metrics. Seventy-five unique metrics were reported: 35 structure (46%), 20 outcome (27%), and 20 process (27%) metrics. For RBMs, 35 metrics were reported: 27 structure (77%), 4 process (11%), and 4 outcome (11%) metrics. The most commonly cited structure, process, and outcome metrics included ACR accreditation (37%), ACR Appropriateness Criteria (85%), and peer review (95%), respectively.

Conclusions

Imaging quality metrics are more likely to be structural (46%) than process (27%) or outcome (27%) based (P < .05). As national value-based reimbursement programs increasingly emphasize outcome-based metrics, radiologists must keep pace by developing the data infrastructure required to collect outcome-based quality metrics.

Introduction

As health care costs continue to escalate, policymakers have pursued ways to transition away from a purely volume-oriented, fee-for-service system toward one in which providers are also rewarded for providing higher quality care. To determine the meaning of quality in health care settings, numerous public, private, and nonprofit entities have developed measures to evaluate and quantify health care quality. These metrics are increasingly used by patients, payers, and other entities to compare providers and, in some cases, determine reimbursement.

Many of the early metrics were focused on aspects of the health care system that were easy to measure (eg, process metrics) but were only indirectly connected to population health outcomes [1]. Within the field of radiology, many quality metrics are in use, and many more have been proposed, but there have been limited attempts to systematically review, collect, and describe these metrics, particularly from private practice settings.

The purpose of our study was to develop a comprehensive inventory of academic and private sector radiology quality metrics, organized and classified using a formal framework widely used by other specialties (structure, process, and outcome metrics) [1]. Because the vast majority of imaging is diagnostic in nature and thus depends on many downstream factors in order to influence patient outcomes, we hypothesized that the majority of imaging metrics would be either structural or process oriented and that only a minority would be directly linked to patient or case outcomes.

Section snippets

Methods

To ascertain quality metrics used in academic and private practice settings, a systematic review of the literature was conducted as well as a survey of radiology benefit management groups (RBMs). Because the study involved preexisting, publically available databases and did not involve patients, institutional review board approval was not obtained. The study was based at a large academic medical center.

Results

Our initial search strategy yielded 1,816 unique citations (Fig. 1). These citations were reviewed by two individuals (C.C. and A.N.), with agreement noted in 1,649 of the citations (90.8%). Differences were resolved by consensus, yielding a total of 110 articles for detailed review. Independent detailed review of the 110 articles was performed, and disagreements were resolved by consensus, yielding 25 articles. Four additional articles were derived from searching reference lists, yielding a

Discussion

Historically, providers have been reimbursed per procedure, which is thought to have contributed to the overutilization of health care services without concomitant improvements in population health outcomes [42]. With rapidly increasing health care costs, public and private entities have begun to move away from a pure fee-for-service system toward value-based reimbursement. Although many definitions of “value” are in use, all generally have some form of aggregate quality metric in the numerator

Take-Home Points

  • Numerous metrics have been developed to evaluate the quality of medical imaging services delivered in both academic and private settings.

  • When classified according to the framework of Donabedian, imaging quality metrics are significantly more likely to be structural (46%), as opposed to process based (27%) or outcomes based (27%).

  • The metrics in use by RBMs are even more likely to be structural (77%), with comparatively less use of process (11%) or outcome (11%) metrics by those entities.

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    Dr Carrino has received personal fees from Pfizer, personal fees from BioClinica, and nonfinancial support from GE, outside the submitted work. Dr Durand has received other support from Evolent Health, personal fees and other support from Gerson Lehrman Group Consulting, other support from RadiologyResponse.com, other support from National Decision Support Company, outside the submitted work.

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